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Also you will want to consider if you want to hire a professional service to monitor your home's security system as not all wireless systems will support such monitoring.install security system
Finally, being at my wits end, I wrote them an email letting them know I couldn't wait for them to start selling their product through 3rd party vendors so I could start reviewing it true to my word. I listed my previous experience, recapped the issues, and told them to quit trying to blame my settings, ISP, and acknowledge their product was not functioning properly. I received a phone call the next day apologizing for my experience. Again, I had to repeat myself constantly to the guy trying to make things better from having to repeat myself constantly. Even after correcting him several times that I have had only 2 units the 1st and one replacement, at the end of the call he was still perplexed that I was having issues on my 3rd unit. He also kept saying things like I was the only person having issues with their product, still not owning the issue. Being at work, he said he was going to shoot an email to me with the details regarding his top tech guy who would be calling me either tonight or tomorrow. I sat at home all day Saturday waiting and never received the call. It turns out the guy was off those 2 days. Seems like an easy thing to check and an unacceptable error when you are trying to fix an upset customer's issue. I finally get a call from the top guy and we run through pretty much the same info and same troubleshooting again.